Procedures

Please remember from the time you receive the applications that you have 2 weeks to complete the applications and send them back to Susan Thompson, 3^rd Floor, Public Services. 

Parent answers “YES” to question “Does your child have an Edmonton Public Library card?”

 Search for duplicates

• Search by name (inverting last name & first name, e.g. with a name like Robert James). 
• Search by phone number

1. Match is found in database
   1. Do not replace card (even if card choices are indicated on form)
   2. Update address, phone number, birth date, and parent/guarantor as required

• Do not change the PIN number
  3. Extend privilege on existing card for 2 years
  4. Confirm/modify/add the CAT 3 code for the student’s SCHOOL to the existing record (see Code list).
  5. Staple a “Congratulations! You’ve just save a zillion dollars” brochure to the back of the Parent Communication form

6. Fill out the parent communication form checking off/filling in the relevant information.
7. Write the child’s first initial last name in the top right hand corner of the parent communication form and your initials on the bottom right hand corner of the form

8. Staple parent communication form to the front of the application form.