To remove holds placed by a specific user:
- On the Holds toolbar, select the Remove User Hold wizard.
- Scan the barcode from the user’s card, or enter the User ID and click Get User Information, or select current. The holds now appear:
Choose which holds to remove:
- To remove all holds, select the Select All check box
- To remove selected holds, select the Remove check boxes in front of the holds you want to cancel
- Select Remove Holds. You are not asked to confirm - Holds disappear.
- Select Close to exit this window, or select Remove Holds for Another User to continue.
NOTE: Once you remove an available hold, WorkFlows checks to see if the item has another hold. If the next hold has a different pickup library, WorkFlows puts the item in transit automatically or prompts you to put the item in transit.